Progress Review of EPFO of the Month of November, 2013

Shri K.K. Jalan, IAS, Central P.F. Commissioner reviewed the progress of EPFO for the month of November, 2013. The highlights of the performance are:


·         Remarkable increase in the total receipts of contributions from the covered establishments. A sum of Rs.6,087 crores from 3,31,000 establishments, marking a 7% increase as compared to previous month, was received.

·         A software patch for facilitating levy of damages and interest released to ensure timely levy of damages and interest.

·         EPFO settled around 80 lakh claims in the current fiscal.  During the month 10.82 lacs were settled. 98% of the total claims were settled within the mandatory time limit of 30 days. More than 93% of the payments effected through NEFT.

·         30% of the claims settled within 3 days on all India basis and 62% within 10 days.  Many offices around the country like Udaipur, Laxmi Nagar (Delhi), Agra, Siddipet, Gwalior, Jabalpur, Ujjain, Vapi etc. are settling more than 90% of the claims within 3 days.

·         13,672 grievances disposed in the month of November leaving a balance of 4,984 grievances pending at the end of the month (earlier average grievance pendency was 25,000).

·         During the month grievances received have reduced to 13,000 against earlier monthly average of 16,000. 109 field offices do not have even a single case pending for more than 30 days.

·         Less than a hundred grievances pertaining to EPFO are pending in the portal of the Government of India - CPGRAMS.

·         Time limit fixed for resolving grievances in respect of 108 field offices has been reduced to 15 days instead of earlier 30 days.

·         A patch software released facilitating correction of in the members’ master data.

·         More than 4,000 transfer claims have been received under newly launched On-line Transfer Claim Portal.

·         The review of the core areas of functioning of the offices in the South Zone was also held in Bengaluru. 99% of the pension cases were disbursed using CBS (Core Banking Solutions).

·         Instructions were issued for the effective implementation of the Fund Management system so that funds are not left idle or uninvested.

Source:pib